Customer Experience Design and Change Management Workshop for Provincial Electricity Authority
Workshop Session at Metropolitan Waterworks Authority (MWA)
5 August 2020ปรับตัวให้ไวขึ้น ในโลก Disruption ด้วย Agility
12 September 2020
Customer Experience Design and Change Management Workshop for Provincial Electricity Authority)
Sasin Management Consulting (SMC) led by Associate Professor Dr. Krittinee Nuttavuthisit and Mr. Thana Siriwallop, Project Director; conducted a Customer Experience Design and Change Management workshops for top management from Provincial Electricity Authority (PEA) on 24 July 2020. The main objective of the workshops is to agree directions for customer experience design, the outcomes of which will be used to develop proactive strategies for customer experience for PEA..
